Mobile Device Repair Academy¶

Welcome to the Mobile Device Repair Academy, your comprehensive path to WISE Level I Certification. This platform houses iFixAmerica's complete knowledge-based curriculum, designed to provide you with the theoretical foundation and technical knowledge required for professional mobile device repair certification.

How This System Works¶

Left Sidebar: Browse all units and modules in logical sequence
Module Pages: Each includes embedded slide presentations, detailed content, and resources
Progressive Learning: Units build upon each other - start with Unit 1 and work sequentially
Self-Paced: Access content 24/7 and learn at your own speed

Content Organization¶

Each unit contains: - Overview: Learning outcomes, alignment to WISE Certification standards - Modules: 2-4 focused learning modules per unit - Activities: Knowledge-based exercises and scenario analysis - Assessments: Knowledge checks and competency evaluations - Resources: Additional materials and reference guides

Complete Curriculum Overview¶

Your journey through mobile device repair consists of 12 comprehensive units, each building essential skills and knowledge:

Foundation Phase (Units 1-4)¶

Master the core knowledge needed for any repair

Unit 1: Mobile Device Fundamentals - Wireless technologies, cellular networks, connectivity troubleshooting
Unit 2: Diagnostics Fundamentals - Systematic diagnosis, customer interaction, documentation processes
Unit 3: Customer Service Essentials - Professional communication, service standards, customer relationship management
Unit 4: Battery Handling and Safety - Battery technologies, safety protocols, power management systems

Technical Knowledge Phase (Units 5-9)¶

Master technical concepts and repair theory

Unit 5: Display and Touch Systems - Screen technology, digitizer concepts, LCD/OLED troubleshooting theory
Unit 6: Mobile Device Disassembly - Teardown procedures, component identification, safety protocols
Unit 7: Mobile Device Reassembly - Assembly principles, quality standards, testing concepts
Unit 8: Charging Systems and Power Management - Charging technologies, power circuits, diagnostic approaches
Unit 9: Camera and Audio Systems - Camera technologies, audio components, sensor functionality

Advanced Knowledge Phase (Units 10-12)¶

Master complex repair concepts and professional standards

Unit 10: Water Damage Remediation - Liquid damage assessment theory, cleaning methodologies, corrosion understanding
Unit 11: Data Management and Software - Data protection principles, software troubleshooting concepts, device security
Unit 12: Quality Assurance and Testing - Inspection processes, documentation standards, professional practices

Learning Approach¶

Standards-Based Training¶

All content aligns with WISE Certification Guide standards and industry best practices, ensuring you learn current, professional-grade techniques.

Knowledge-Based Learning¶

Theoretical Foundation: Comprehensive understanding of repair principles and concepts
Scenario-Based Learning: Analyze real-world repair situations and decision-making
Progressive Knowledge Building: Each unit prepares you for advanced concepts

Assessment & Validation¶

Formative Assessments: Regular knowledge checks and concept reinforcement
Summative Evaluations: Comprehensive testing of theoretical competencies
Knowledge-Based Assessment: Demonstrate understanding of repair principles and procedures

Accessibility & Support¶

Multiple Learning Formats: Text, visual, video, and interactive content
Accommodations Available: Extended time, alternative formats, sensory considerations
Self-Paced Progression: Move through content at your optimal learning speed

Getting Started¶

Recommended Learning Path¶

Start with Unit 1 - Foundation knowledge is essential for all subsequent learning
Complete Units Sequentially - Each builds on previous knowledge and concepts
Study Regularly - Review content and complete knowledge assessments consistently
Document Progress - Track completed assessments and competency development

What You'll Need¶

Dedicated Study Time: Consistent engagement with course materials and assessments
Learning Resources: Access to course content, reference materials, and study guides
Mindset: Commitment to thorough understanding, safety awareness, and continuous learning

Professional Outcomes¶

Upon completion, you'll possess: - Technical Knowledge: Comprehensive understanding of mobile device repair principles - WISE Level I Preparation: Complete knowledge foundation for WISE Certification - Professional Competency: Understanding of quality standards and documentation practices - Customer Service Knowledge: Professional communication principles and service standards

Support & Resources¶

Getting Help¶

Module Resources: Additional guides and references in each unit
Assessment Support: Clear rubrics and expectations for all evaluations
Study Materials: Comprehensive reference guides and knowledge resources

Continuing Education¶

This curriculum represents current industry standards and best practices. Regular updates ensure content remains relevant to evolving mobile device technologies.

Ready to begin? Access the complete course curriculum through your student portal to start your professional mobile device repair journey.